Shuvo 77's Privacy Policy — Your Data, Our Responsibility

When you create an account, play games, or make payments on Shuvo 77, we collect various types of information. This data is gathered solely to provide you with the best possible service. Below is a detailed breakdown of what we collect.

We do not collect any information beyond what is listed above. Sensitive personal data — such as religion, political views, or medical history — is never collected.

Shuvo 77 collects data in two main ways — directly from you and automatically through your use of the platform.

• Directly Collected: Information you provide through registration forms, KYC forms, payment forms, and support tickets.
• Automatic Collection: Your browsing activity is tracked through cookies, web beacons, and server logs.
• From third parties: Necessary confirmation data may be obtained from payment gateway and identity verification service providers.

When you log in to our app or website, your device's IP address and browser information are automatically recorded. This is used to prevent fraud and ensure account security.

Shuvo 77 uses your data only for specific and legitimate purposes. Below is an overview of how we use the information we collect:

• Account management: To create, verify, and manage your account.
• Service Delivery: To manage gaming, betting, payment, and bonus services.
• Ensuring Security: To prevent fraud, money laundering, and account hacking.
• Legal Compliance: To meet regulatory compliance obligations.
• Customer Service: To resolve your questions and complaints.
• Service Improvement: For analytics purposes to improve your platform experience.
• Relevant Communications: To notify you of important updates, bonuses, and promotional offers (you can opt out at any time).

We never share your data with third parties for advertising purposes. The core principle of Shuvo 77's privacy policy is simple — your data is used only to improve your experience, nothing else.

Shuvo 77 does not generally share your information with third parties. However, limited information may be shared in the specific circumstances outlined below:

• Payment provider: Relevant financial information may be shared with bKash, Nagad, and similar services to process transactions.
• KYC Verification Agency: With licensed verification agencies for identity authentication.
• Legal Obligation: Data may be disclosed in response to a government or court order.
• Fraud prevention: With regulatory authorities during active fraud investigations.
• Business transfers: In the event of a company merger or acquisition, you will be notified in advance.

Whenever data is shared with third parties, we ensure they adhere to the same strict privacy standards we follow. Data processing agreements are in place with all third parties.

Shuvo 77 uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand which sections of the site are most frequently used.
• Security Cookies: To detect fraud and bot activity.

You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Shuvo 77 does not retain your data indefinitely. A specific retention period is defined for each type of information.

Once the retention period expires, data is securely deleted or anonymized. In cases of legal disputes, relevant data may be retained until the matter is resolved.

Under Shuvo 77's privacy policy, you hold a number of important rights. These rights are upheld in accordance with international data protection standards.

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object: You can opt out of marketing communications.
• Right to Data Portability: You can receive your data in a portable format.
• Right to Restrict Processing: You can request that data processing be restricted under certain circumstances.

To exercise these rights support@shuvo77.wsto email us. We will respond within 30 days. Identity verification may be required in some cases.

Shuvo 77 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at the point of registration.

If we inadvertently receive data belonging to a minor, it will be deleted immediately upon discovery and the associated account will be closed.

As Shuvo 77 is an international platform, your data may be processed or stored outside your country. In such cases, we ensure that:

• Data transfers take place only through secure, encrypted connections.
• Regardless of where customer data is stored, the same standard of protection is maintained.
• International data protection regulations are strictly followed.
• When data is stored on third-party servers, a data processing agreement is in place with those parties.

Shuvo 77 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will notify you by email in advance and display a notification on the platform. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We encourage you to visit this page regularly to stay up to date with the latest privacy policy.

If you have any questions about this Privacy Policy or would like to make a request regarding your data, please get in touch with us:

• Email: support@shuvo77.ws
• Live Chat: Bottom-right corner of the website (available 24/7)
• Response time: Usually within 12 to 24 hours